Mpact’s Code of Ethics outlines how we deal with human rights, gifts and entertainment, fraud, bribery and corruption. The Code is reviewed by the Board periodically and endorsed by the Group’s leadership team. It covers the foundation of the Group’s ethical behaviour, including its vision and values, how to apply the Code, testing decisions, consulting on ethics, and how to report misconduct.
Ethics and integrity
Mpact’s standard of integrity and ethics in dealing with internal and external stakeholders is set out in the Group Code of Ethics which is shared with employees and any external party that Mpact has dealings with.
The Mpact e-Learning Academy provides a course on ethics, and we are working to ensure that everyone in the organisation has an ethics training refresher at least annually.
Employees are encouraged to report any improper conduct or unethical behaviour to their HR manager, supervisor or line manager, the Company Secretary or to use Mpact Tipoffs Anonymous, a whistle-blowing facility independently administered by Deloitte & Touche. In accordance with the provisions of the Protected Disclosures Act No. 26 of 2000, management ensures that no employee who makes a protected disclosure will be subject to any occupational detriment and will be afforded anonymity without fear of victimisation.
The Group is committed to managing its operations in accordance with the highest ethical standards. This is achieved by effective and ethical leadership through continuously reassessing the Group’s internal controls, policies, terms of reference, procedures and processes, while considering the recommendations contained in King IV™ and making relevant changes when appropriate.
The Group has a zero tolerance approach to fraud and corruption, or any wrongdoing, and will take action to ensure that any person or persons involved are brought to book.
Human rights
Mpact is commited to respecting and promoting human rights through the employment practices at all our operations and to creating a work environment that is free from harassment and unfair discrimination and provides the opportunity for employees to build esteem, fulfil ambitions and improve their circumstances.
This Code specifically addresses Group’s zero-tolerance approach to unfair discrimination, coercion, intimidation, harassment, forced labour, child labour, and other human rights abuses. It also promotes respect for the cultures of fellow workers, suppliers, and customers, fair remuneration scales, the right of employees and fellow workers to free association and collective bargaining, and broad-based skills development and economic empowerment.
Mpact’s Supplier Code of Conduct requires suppliers to commit to the 10 principles of the UNGC, including support for human rights, freedom of association, elimination of forced and compulsory labour, child labour, and unfair discrimination.